• Passengers having excess baggage of more than 20 Kgs check in baggage are liable to pay excess baggage charge directly to the airport & airline authorities. Hand luggage of 07 Kgs per person is allowed.
• All passengers must carry 01 kitchen (18 kgs) bag per couple which shall be handed over at Mumbai airport, to be checked in & collected at destination and hand over to the tour leader upon arrival.
• The temperature in New Zealand during May will be between 8 to 15 degrees. One jacket/sweater will be recommended for this kind of weather.
• Any sightseeing not mentioned in the itinerary will have to be paid for locally in the respective local currency (NZD). Any unused service/facility/sightseeing/tours are non-refundable to the passenger.
• All the traveller’s must clear all their respective payments 35 days prior to their tour departure failing to which company has the right to cancel their booking without any notice.
• Any items/things used by individuals in their respective rooms like Drinks, Snacks, Beverages, Television channels, overflow of water from the bathroom, any room damage etc will be billed to their rooms & will have to pay before checking out.
• Tap water is safe in New Zealand. We will not be providing with drinking water during journey
• We will provide with water during meals only.
• Travel Ties holds no responsibility for Rooms next to each other.
• Travel Ties is not responsible for allocating the rooms to the clients. It is as the hotel’s discretion.
• Travel Ties holds no responsibility for Room size being small. All standard rooms in majority of the countries range from 18 to 20 sq. mts.
• Trolleys are widely available at the airport for luggage access.
• We reserve the right to amend, alter, vary, or withdraw any departure, excursion advertised. For the convenience of our passengers, the itinerary may be amended.
• Any service from hotels, airlines, visas etc is not a responsibility of Travel Ties, hotels/airlines may change due to availability and alternate similar service will be provided.
• There are no refunds for any services & attractions voluntarily not utilized on & during the tour.
• It is passengers’ responsibility to carry any medication require for the tour’s duration and consult your local medical practitioner for any health advice.
• Travel Ties holds no responsibility for any loss of luggage, injuries or death or theft during the tour program.
• Travel Ties is arranging services like airline, visas, hotels, sightseeing, meals, etc. on behalf of its clients, we are not responsible for services offered by its service vendors.
• Rooms next to each other is not committed nor guaranteed.
• Any form of departure fees or departure taxes which are to be paid directly at the airports by the individual passenger are not included in the tour cost. As on date and so far in the past there are NO departure fees or any such charges which are to be paid by any traveller out of NZ airports.
• Driver / Coach guide & tour leader shall make decisions for all activities / sightseeing planned considering all the coordination as per laws. Coach is not available for individual optional activities
• Travel Ties is arranging services like airline, visas, hotels, sightseeing, meals, etc on behalf of its clients, we are not responsible for deficiency in services offered by its service vendors.

MEDICLAIM: it is extremely important that you purchase an Overseas Travel Insurance Policy to cover against any risk such as damage, loss, accident and injury to life or property while on the tour.